Remote Customer Service Jobs In Charlton

Customer encouragement representatives maintain customers same to complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers comprehend the product and answering questions in savings account to their reservations, they are sometimes seen as having a role in sales.

Job Title: Customer Service
Contract Type: Temporary
Starting Date: ASAP
Job Location: London_N1
Salary Rate: £10-£11/hr

We are looking for a customer service representative to believe to be customer queries and complaints. You will behind be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do capably in this role you craving to be intelligent to remain calm superior than customers are frustrated and have experience committed with computers.

Responsibilities Of Remote Customer Service Jobs In Charlton

Maintaining a positive, empathetic, and professional attitude toward customers at everything times.
Responding promptly to customer inquiries.
Communicating in the same way as customers through various channels.
Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can solution questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating future colleagues as necessary.
Providing feedback on the efficiency of the customer counsel process.
Managing a team of junior customer sustain representatives.
Ensure customer satisfaction and come going upon with the child sustain for professional customer support.